SkipNav

JSS component is missing React implementation. See the developer console for more information.

Lvl2Banner

JSS component is missing React implementation. See the developer console for more information.

Upload or post a form

If you have a form to submit, you can send it to us online or use our postal address.

Find out more
General account enquiries

Find your member number, get help logging in, manage your investments, and more.

Find out more
Fund details

Get our USI, ABN, and letter of compliance, or send your ART account details to employers.

Find out more

Withdraw your super

Set up your Income account payments, make a withdrawal, or apply for early access to your super.

Find out more
FAQs

Find answers to the questions we get asked the most. 

Find out more
Claim a tax deduction

If you add after-tax money to your super, you might be able to claim a tax deduction for it.

Find out more

Manage your account

Update your details online

Change your account details including address, email, or phone number in Member Online.

Log in and update
Insurance

Find out how to make a claim, or check and manage your insurance.

More about insurance
Add to your super

Add to your super using BPAY, learn how to set up regular payments, or find and combine super accounts.

Find out how

Want to speak to someone?

We’re available to speak by phone or live chat between {Dict:call-centre-hours}

Call 13 11 84

Talk to our friendly team

Start a live chat

Click the icon in the bottom right corner to start a live chat.



Visit us

Brisbane City

Ground Floor, 266 George St, Brisbane City
8:00am–5pm AEST Monday to Friday
Map and visitor info

Sunshine Coast

Sunshine Coast University Hospital,
Ground Floor, Main Hospital Building, 6 Doherty Street
7:30am–4pm AEST Monday to Friday

Tooltip

JSS component is missing React implementation. See the developer console for more information.

Need help finding us? 

Townsville

Ground Floor, Australian Retirement Trust Tower, 61 -73 Sturt Street, Townsville
8:30am–4:30pm AEST Monday to Friday

Postal address

Australian Retirement Trust
{Dict:address-postal}





Get help with your call
International calls

When overseas +61 7 3516 1009

Deaf or hearing impaired

Use the National Relay Service (NRS) by calling 1300 555 727 and ask for 13 11 84.

Translation or interpreter

Get language assistance to read our website.

Call our translation service on 13 14 50 – and say your language at the prompt.



What else can we do for you?
Formal complaintsAdviser supportSend us an email